Suppliers
At Tai-Ao we see suppliers as critical to our success. We value our supplier relationships highly, and we strive continually to improve and develop these relationships to our mutual benefit. We make high demands of our suppliers and we seek suppliers that will work with us, not against us.
Tai-Ao aims to work with suppliers who share our dedication and commitment to quality and continuous improvement. Additionally, we seek to do business with those who can provide us with a competitive advantage and who can supply goods and services in a reliable and cost-effective manner. These business relationships are based on more than just price. The mutual lasting benefits to both parties come through innovation and improvements in specification, service, business process and a deeper understanding of each other's businesses. We will develop meaningful performance measurement together, along with a greater focus and understanding of our customers' needs and requirements.
Procurement Policy
- Buying decisions are made objectively and impartially, applying the principle of lowest lifetime cost.
- Confidential commercial information belonging to Tai-Ao and suppliers is to be jointly respected and must be protected at all times.
- Supply management will continually seek to find ways to lower costs, including encouraging suppliers to reduce costs without sacrificing quality or service.
- Lifetime cost effectiveness is a key consideration
Selecting the best Supplier
We recognise that our relationship with suppliers may be different. Some will be carried out at arm's length whereas others will have a much closer working relationship with us. Our needs and the needs of our supplier must be aligned so that the appropriate level of relationship can be defined and agreed. We have developed a supplier relationship model that shows the different types of supplier relationship that can exist with Tai-Ao.